Sept. 6, 2021


2 min read

WASCO urges customers to pay water bills

WASCO urges customers to pay water bills

A WASCO reservoir in Maseru

Story highlights

  • Company wants clients to stop negotiating
  • Says it cannot afford to pay suppliers for equipment

Metro Radio Podcast

Catch our weekly audio broadcast every Friday only on Metro Radio Podcast News.

listen now

THE Water and Sewage Company (WASCO) has strongly urged its customers to stop negotiating with the utility company and pay their outstanding water bills.

“Most customers approach our offices to negotiate instead of paying their bills, the majority of them are business owners who have money but are simply not paying,” said WASCO’s Public Relations Manager, Lineo Moqasa.
She said the clients should pay their water bills and not prioritise other bills over water because they cannot live without it.

“It is surprising how people cannot owe electricity and airtime but are prepared to ignore their water bills,” Mrs Moqasa said.

The unpaid bills, she noted, hinder the company from providing quality services as it cannot afford to pay suppliers for equipment used on daily operations, amongst others.
‘’Lesotho Electricity and Water Authority expect us to perform but it is very unfortunate that the company cannot operate without money,” she added.
She warned that soon, WASCO will no longer be open for negotiations.

The company has given its customers an opportunity to approach its offices for negotiations to confirm their outstanding bills and make payment arrangements.

Enjoy our daily newsletter from today

Access exclusive newsletters, along with previews of new media releases.

WASCO is currently disconnecting services for customers who failed to pay their outstanding bills before August 19. It is estimated that the customers owe the company a sum of M171million.
WASCO is a company duly established under the Water and Sewerage Company (Propriety) Limited (Establishment and Vesting) Act, 2010 Enacted by the Parliament of Lesotho.

It serves over 300 000 people in the urban centres with potable water in the country together with industries and commercial premises. LeNA

Share the story