June 28, 2023


3 min read

RSL introduces technologies to stimulate economic growth

RSL introduces technologies to stimulate economic growth

RSL Acting Commissioner General, 'Mathabo Mokoko

Story highlights

    The body is committed to ensuring a smooth transition to the new e-payment systems
    The cutting-edge digital solutions aim to streamline tax processes and enhance efficiency

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THE Revenue Services Lesotho (RSL) aims to create a system that fosters compliance, stimulates economic growth, and contributes to the overall development of Lesotho by leveraging new technologies following the deployment of e-payment and e-taxation platforms in March.

The organisation has expressed its commitment to ensuring a smooth transition to the new e-payment systems.

The RSL says the implementation of these digital solutions is part of its broader vision for a modern, efficient, and client-centric tax administration.

"The RSL is proud to provide Lesotho’s tax-paying community with these state-of-the art solutions, marking a new era in tax administration and service delivery," the RSL said this week.

The revenue body recently launched the Unstructured Supplementary Service Data (USSD) for these systems, which marks a significant milestone in the ongoing implementation of the Lesotho Tax Modernisation Project.

These cutting-edge digital solutions aim to streamline tax processes, enhance efficiency, and improve service delivery for businesses and individuals across the country.

“The introduction of the e-taxation and e-payment platforms is a testament to RSL’s commitment to harnessing innovative technologies and transforming traditional tax administration systems.

“This landmark project signifies a significant step forward in bringing convenience, transparency, and ease of compliance to the tax-paying community in Lesotho," RSL added.

The key benefits of the systems for the RSL client include Seamless Tax Filing. The clients can file their tax returns, such as Pay as You Earn (PAYE) and Value Added Tax (VAT), electronically, eliminating the need for cumbersome paperwork and reducing processing time.

The e-payment solution offers clients efficient payment solutions by allowing them to settle their tax liabilities securely and conveniently using various digital payment options such as online banking and mobile money.

This modernised approach simplifies the payment process, assists in the misallocation of payments, and significantly reduces the need for physical visits to RSL offices.

RSL clients enjoy real-time tracking of their filing status and payments, which promotes transparency and trust for clients when they have access to up-to-date information about their tax obligations, eliminating uncertainties and potential delays.

The launch of the e-taxation and e-payment platforms showcases the RSL’s commitment to embracing digital transformation and aligning with international best practises.

The RSL has since declared its commitment to modernising, digitising, and empowering clients’ interactions using platforms that are faster and more convenient.

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The authority has taken a major shift in the way it conducts its business, moving to a more relaxed and service-oriented role through collaborative efforts with clients.

In March, the RSL’s acting Commissioner General, ’Mathabo Mokoko, said while her organisation is committed to introducing new technologies, issues of gender equality are important during the transition period.

She said, therefore, that the RLS is not far behind in addressing the gender gaps that have become part of the agenda through the Customs Modernisation Programme (CMP) and the Lesotho Tax Modernisation Project.

"Encouraging gender equality, inclusion, and diversity is not only a matter of fundamental rights but also a precondition for developing effective administrations capable of adapting to the fast-changing issues that globalisation and modern society offer.

"Being a diverse and inclusive organisation makes us stronger, more resilient, and more insightful. It assists us in better understanding the present, anticipating future difficulties and possibilities, and managing the pace, complexity, and cross-cutting nature of change. Inclusive diversity in all of its manifestations, whether ethnic, gender, or otherwise, is essential to our organisation’s long-term success," Mokoko added.

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